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When will I receive my box?

Boxes are shipped on the 19th of every month and you receive them within the following 3 business days. 

Where do you ship?

We ship to US addresses.

If I cancel my 3 month or 1 year membership can I get a refund for the remaining months on my plan?

You can not receive a partial refund if you wish to cancel your membership in the middle of a prepaid plan. If you cancel during a prepaid plan, you will receive the remaining boxes of the membership (unless you specifically request not to) and your membership will not auto-renew. 

When am I charged for the membership?

Your payment date depends on the plan you purchased. All plans are initially charged the day you purchase them.If you are on the monthly membership plan, you will be charged the following month on the same day. If you are on the 3 month plan, you will be charged on the same day as when you initially purchased the plan, 3 months later. If you are on the 1 year plan, then you will be billed yearly on the same day that you initially purchased your plan.

How do I cancel?

Contact us here and let us know that you'd like to cancel your membership.

How do you determine the "function" of a tea?

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. 

Tea functions are based on preliminary scientific studies or empirical observations. 

Tea By C content is not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment. If you or any other person has a medical concern, you should consult with your health care provider or seek other professional medical treatment. Never disregard professional medical advice or delay in seeking it because of something that you have read on this website or in any Tea By C materials.